Terms and Conditions

 Terms and Conditions


1. These terms and conditions govern your use of The Forgetful Fairy website; by using this website, you accept these terms and conditions in full.

2. The Forgetful Fairy own the intellectual property rights to the material on this website. All these intellectual property rights are reserved.

3. The Forgetful Fairy pack will contain the following make believe items: Fairy bag, fairy key, fairy dust, fairy sized Gold envelope containing personalized hand written thank you note plus chocolate gift. (alternative gift supplied for children unable to eat chocolate.) And a specially designed package from Esme, containing ‘large sized melts imprinted with mixed flower seeds’ and instructions on how to grow indoor ‘magic fairy flowers.’

4. The Forgetful Fairy pack is non returnable.

5. We shall endeavor to make your child’s fairy phone call within your chosen time frame, however, if at any time this isn’t possible we shall contact you beforehand to arrange an alternative time.

6. The Forgetful Fairy cannot be held responsible should your child wake during placement of products.

7. The Forgetful Fairy will not be held liable for any injury caused to people/animals whilst using our products.

8. If you fail to answer your telephone within your stipulated time frame, the administration team will e mail immediately to advise, then two further attempts at contact will be made soon after. No refund will be offered should all three attempts fail.

9. It is recommended that background noise is minimal during phone call in order for your child to hear their fairy (Esme) as clearly as possible.

10. The Fogetful Fairy experience is only suitable for children who believe in The Tooth Fairy, no refund will be offered should this not be the case.

11. A full refund will be returned if at any point The Forgetful Fairy does not comply with the process as detailed on this Website.

12. choking-image Warning of a choking hazard due to small parts. Not suitable for children under three years old. Chocolate may contains Milk, Soya or traces of nuts or a combination of either.

13. Professional grade ‘large sized melts imprinted with mixed flower seeds’ will be supplied. The Forgetful Fairy cannot be held responsible for their growth rate/outcome. We cannot offer advice on cultivation of the flowers, use of on line information sources is advised if necessary. This is an indoor plant and so is not suitable for outdoor growth. Do not let children or animals ingest the seeds

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